ICE Response
It is typical to acknowledge the user's ICE submission immediately after the submission. This is usually in the form of a web page, if the ICE used a web page. In addition, if the user's identity is known, an automated email response is customary.
In all responses, users are generally thanked for their time and for helping to make the service better. In addition, some services may wish to promise some level of follow-up.
Read more about this topic: Interactive Customer Evaluation
Famous quotes containing the words ice and/or response:
“Not to like ice cream is to show oneself uninterested in food.”
—Joseph Epstein (b. 1937)
“Because humans are not alone in exhibiting such behavior—bees stockpile royal jelly, birds feather their nests, mice shred paper—it’s possible that a pregnant woman who scrubs her house from floor to ceiling [just before her baby is born] is responding to a biological imperative . . . . Of course there are those who believe that . . . the burst of energy that propels a pregnant woman to clean her house is a perfectly natural response to their mother’s impending visit.”
—Mary Arrigo (20th century)