Advanced ICE
Advanced ICE implementations may include rating systems for various aspects of the service. The case for an advanced ICE implementation:
The managers want to know exactly what to fix in the application, to keep the customers happy. The customers however, will have limited time and energy to put into reporting the shortcomings. By providing a rating system (usually on a numeric scale of 1 to X, where X is 5 or 10), general satisfaction can be conveyed. By providing a text area in addition to the rating system, a user can express specific shortcomings.
Read more about this topic: Interactive Customer Evaluation
Famous quotes containing the words advanced and/or ice:
“How oft when men are at the point of death
Have they been merry! which their keepers call
A lightning before death: O, how may I
Call this a lightning? O my love! my wife!
Death, that hath sucked the honey of thy breath,
Hath had no power yet upon thy beauty:
Thou art not conquered; beauty’s ensign yet
Is crimson in thy lips and in thy cheeks,
And death’s pale flag is not advanced there.”
—William Shakespeare (1564–1616)
“He was high and mighty. But the kindest creature to his slaves—and the unfortunate results of his bad ways were not sold, had not to jump over ice blocks. They were kept in full view and provided for handsomely in his will. His wife and daughters in the might of their purity and innocence are supposed never to dream of what is as plain before their eyes as the sunlight, and they play their parts of unsuspecting angels to the letter.”
—Anonymous Antebellum Confederate Women. Previously quoted by Mary Boykin Chesnut in Mary Chesnut’s Civil War, edited by C. Vann Woodward (1981)