Overview of ITIL V2
The eight ITIL version 2 books and their disciplines are:
The IT service management sets
- 1. Service Support
- 2. Service Delivery
Other operational guidance
- 3. ICT infrastructure management
- 4. Security management
- 5. Application management
- 6. Software asset management
To assist with the implementation of ITIL practices a further book was published (Apr 9, 2002) providing guidance on implementation (mainly of Service Management):
- 7. Planning to implement service management
And this has more recently (Jan 26, 2006) been supplemented with guidelines for smaller IT units, not included in the original eight publications:
- 8. ITIL Small-scale implementation
Read more about this topic: Information Technology Infrastructure Library