Meta-Process Model
Figure 2 illustrates the meta-process model of ISPL. This model can be used to easily link and compare ISPL to other Information Technology methods and frameworks. I will provide each process with a link to more information.
Define requirements
The definition of requirements is out of the scope of ISPL. For more information on defining requirements I would like to refer to the entry on Requirements management processes.
Specify deliverables
Both customer and supplier organisation have to specify the information and services they want to receive from the other party. More information on the specification of deliverables can be found in the chapter on #Specifying Deliverables.
Situation Analysis, Identify Risks, Select Strategy
The customer organisation has to conduct a situation analysis to be able to identify critical risks and mitigate them using an appropriate delivery strategy. More information can be found in the chapter '#Managing Risks and Planning Deliveries'.
Make decisions
During the execution of the delivery plan the customer and supplier make decisions at each decision point. This is the #Contract Monitoring phase.
Read more about this topic: Information Services Procurement Library
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