In Absentia Health Care - Comparisons

Comparisons

In absentia healthcare has probably existed for more than 1500 years. This enduring practice owes its longevity to need fulfillment, convenience and - in some cases - the greed of the physicians. When viewed in the context of slow travel, healing in absentia was perfectly suited to fulfill a need of patients who could not travel to see a doctor in person. Famous healers, from Galen to Cullen, engaged in mail order practice even though they generally saw people face-to-face. They had used the technology of their day to help them make diagnoses quicker and more easily, and to reach persons from further away - no different from what we do today. To arrive at a diagnosis, physical examination itself was seen as less important than hearing the patient's story. Thus, personal contact, while desirable, may not have been essential.

Contemporary technology allows the transmission of videos, photos, and data to distant sites. It is not yet clear if this will eliminate the need for a physical examination also. Remote viewing of images and data are acceptable, but are no substitute for physical contact. This is especially the case with telemedicine, when a physician may consult with a remotely sited consultant. Here, however, a patient-physician relationship already exists between two parties. Indeed, data exchange serves as latter day equivalent of a third party physical examination in such instances.

Technology permits this kind of healthcare without any primary contact with a qualified caregiver. This type of care, "between strangers," is of uncertain merit. It is cheaper, quicker, and more convenient at a time when - some might say - that traditional health insurance and the cost of drugs are straying beyond the reach of many. The worried-well may seek care for discomfort that past generations would have dismissed as trivial or inevitable. (p684-7)

The same electronic information technologies that aid the health-providers also empower the health-seekers who can gain easier access, whilst remaining anonymous.(p143) While anonymity encourages honesty, it can sometimes mask a poor level of care, and perhaps even greed of some "caregivers".

Over time, barriers to access such as cost, inconvenience or embarrassment have encouraged patients to seek out in absentia care. The ultimate "balance sheet" of risks and benefits of remote care is yet to emerge. What is clear, however, is that in absentia care is not by any means a new phenomenon: e-doctors practising telemedicine is simply a technological variation on a theme as old as medicine itself.

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