In sociology and social psychology, impression management is a goal-directed conscious or unconscious process in which people attempt to influence the perceptions of other people about a person, object or event; they do so by regulating and controlling information in social interaction (Piwinger & Ebert 2001, pp. 1–2). It is usually used synonymously with self-presentation, in which a person tries to influence the perception of their image. The notion of impression management also refers to practices in professional communication and public relations, where the term is used to describe the process of formation of a company's or organization's public image.
Read more about Impression Management: Self-presentation, Motives and Strategies, Theory, Basic Factors, Erving Goffman, Social Psychology, The Media, Significance in Empirical Research and Economy
Famous quotes containing the words impression and/or management:
“Each of us is full of too many wheels, screws and valves to permit us to judge one another on a first impression or by two or three external signs.”
—Anton Pavlovich Chekhov (18601904)
“People have described me as a management bishop but I say to my critics, Jesus was a management expert too.”
—George Carey (b. 1935)