Performance
The latest performance figures for First Hull Trains to be released by the ORR as of the second quarter of the financial year 2010/11 are 83.6% PPM and 85.9% MAA. These figures are both up on those of last quarter and the last twelve months respectively.
In July 2011 First Hull Trains was recognised as one of the highest-rated rail operators in the UK, with 95% of passengers rating the service good. However, in the same month the company was plagued with yet more Class 180 problems, forcing it to run a much-reduced timetable and make a public apology.
Read more about this topic: First Hull Trains
Famous quotes containing the word performance:
“True balance requires assigning realistic performance expectations to each of our roles. True balance requires us to acknowledge that our performance in some areas is more important than in others. True balance demands that we determine what accomplishments give us honest satisfaction as well as what failures cause us intolerable grief.”
—Melinda M. Marshall (20th century)
“To vote is like the payment of a debt—a duty never to be neglected, if its performance is possible.”
—Rutherford Birchard Hayes (1822–1893)
“Nobody can misunderstand a boy like his own mother.... Mothers at present can bring children into the world, but this performance is apt to mark the end of their capacities. They can’t even attend to the elementary animal requirements of their offspring. It is quite surprising how many children survive in spite of their mothers.”
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