Respectful Language
There is an entire grammatical rule-set for speaking respectfully to superiors, customers, etc., and this plays a large part in good etiquette. Harmony is a key value in Japanese society and is the guiding philosophy for the Japanese in business settings and in society as a whole. Japanese children are taught to act harmoniously and cooperatively with others from the time they go to pre-school.
This need for harmonious relationships between people is reflected in much Japanese behavior. Many place great emphasis on politeness, personal responsibility and working together for the universal, rather than the individual, good. They present disagreeable facts in a gentle and indirect fashion. They see working in harmony as the crucial ingredient for working productively.
Read more about this topic: Etiquette In Japan
Famous quotes containing the words respectful and/or language:
“A private should preserve a respectful attitude toward his superiors, and should seldom or never proceed so far as to offer suggestions to his general in the field. If the battle is not being conducted to suit him, it is better for him to resign. By the etiquette of war, it is permitted to none below the rank of newspaper correspondent to dictate to the general in the field.”
—Mark Twain [Samuel Langhorne Clemens] (1835–1910)
“When a language creates—as it does—a community within the present, it does so only by courtesy of a community between the present and the past.”
—Christopher Ricks (b. 1933)