2+2 Performance Appraisal System
A fundamental principle of human motivation is the importance of feedback. 2+2 is an observation protocol for providing motivational feedback. It can be used any time it is desirable to have a formal and systematic record of observation on one hand, or casual and informal feedback at the request of an individual who feels he or she needs some feedback in a given area on the other. 2+2 was initially developed as an alternative to more formal, elaborate evaluation visits, but is now used in much broader contexts, essentially whenever it is desirable to provide feedback based on observation.
2+2 involves the giving of 2 compliments and 2 suggestions to a colleague (senior, junior or peer) based on the observations of a person’s behavior or performance. The observer is asked to identify and record the most important compliments and suggestions for improvement based on an observation session (which may last for as little as several minutes or as long as several days). There are five "Secrets" of 2+2 effective feedback: balance, specific, timely, focused, and with follow-up.
2+2 is designed to benefit both the observer and the observed. When 2+2 is successful, observation is viewed positively by all who participate, a major advantage over traditional evaluation. All are encouraged to be free in giving and receiving comments. If those observed are assured that all comments are for their benefit and that they are free to take the suggestions or ignore them, suggestions for improvement are most likely to be seriously considered.
Feedback and encouragement are the grist of learning and behavior change. 2+2 is a performance appraisal system which, in itself, can be motivational and encourage better performance.
Read more about this topic: Dwight W. Allen
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