Customer Franchise - Brand Franchise

Brand Franchise

The customer franchise is, to all practical intents, the external alter ego of the brand, and hence can be seen as the mirror image of the brand franchise. The brand is how the producer typically sees the (internal) investment. The customer franchise is the outcome of that internal investment; the counterbalancing entry with the customers.

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Famous quotes containing the words brand and/or franchise:

    Well, you look so pretty in it
    Honey, can I jump on it sometime?
    Yes, I just wanna see
    If it’s really that expensive kind
    You know it balances on your head
    Just like a mattress balances
    On a bottle of wine
    Your brand new leopard-skin pill-box hat.
    Bob Dylan [Robert Allen Zimmerman] (b. 1941)

    To-day women constitute the only class of sane people excluded from the franchise ...
    Mary Putnam Jacobi (1842–1906)