Customer Franchise - Brand Franchise

Brand Franchise

The customer franchise is, to all practical intents, the external alter ego of the brand, and hence can be seen as the mirror image of the brand franchise. The brand is how the producer typically sees the (internal) investment. The customer franchise is the outcome of that internal investment; the counterbalancing entry with the customers.

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Famous quotes containing the words brand and/or franchise:

    Don’t waste time trying to break a man’s heart; be satisfied if you can just manage to chip it in a brand new place.
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