A customer franchise refers to the cumulative image of a product, held by the consumer, resulting from long exposure to the product or marketing of the product.
Read more about Customer Franchise: Overview, Cumulative Impact, Brand Franchise
Famous quotes containing the words customer and/or franchise:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
—Madeleine [Blair], U.S. prostitute and “madam.” Madeleine, ch. 5 (1919)
“...feminism differs from reform of any kind, even franchise reform. Feminists, I should say, are not reformers at all, but rather intellectual biologists and psychologists.”
—Rheta Childe Dorr (1866–1948)