Organisation
Consumer Affairs Victoria is a business unit of the Victorian Department of Justice. The head office of Consumer Affairs Victoria is at 121 Exhibition Street, Melbourne, Victoria.
The agency has a number of locations in Victoria. In the CBD face-to-face services are provided at the Victorian Consumer & Business Centre (VCBC), which was officially opened on August 23, 2006 by the Minister for Small Business, André Haermeyer, and the Minister for Consumer Affairs, Marsha Thomson. The VCBC is located at 113 Exhibition Street, Melbourne, on the corner of Little Collins Street, and is open from 8.30am-5.00pm Monday to Friday. The VCBC is a one-stop-shop for consumers and business operators offers information and advice in a friendly and informal setting. In 2007-08 there were 39,200 counter enquiries at the VCBC
Consumer Affairs Victoria also has regional offices throughout Victoria, with offices in:
- Ballarat, 11 Sturt Street
- Bendigo, 60 Mitchell Street
- Geelong, 65 Gheringhap Street
- Mildura, 122 Ninth Street
- Morwell, 8 George Street
- Wangaratta, 62-68 Ovens Street
- Warrnambool, 192 Liebig Street
The agency has a range of business units:
- Education and Information
- Compliance and Enforcement
- Corporate Resources
- Community Partnerships
- Consumer Policy and Programs
- Regional Operations
- Dispute Resolution
- Enquiries
- Market Monitoring
- Registration and Community Engagement
- Licensing
A particular arrangement is in place with respect of Licensing. Licenses are issued by a separate statutory authority, the Business Licensing Authority.
Read more about this topic: Consumer Affairs Victoria
Famous quotes containing the word organisation:
“It is because the body is a machine that education is possible. Education is the formation of habits, a superinducing of an artificial organisation upon the natural organisation of the body.”
—Thomas Henry Huxley (1825–1895)