Consumer Affairs Victoria - Governance

Governance

Consumer Affairs Victoria reports to the Victorian Minister for Consumer Affairs, The Honourable Michael O'Brien MP, through a Director.

The Director of CAV is Dr. Claire Noone, and the Deputy Director is Geoff Browne. The Director of CAV is also an Executive Director in the Department of Justice.

In addition to being an executive in the Department of Justice, the Director of Consumer Affairs Victoria is also an office holder under the Victorian Fair Trading Act 1999. The functions of the Director include the following:

  • to advise persons of their rights and obligations
  • to receive complaints from persons and to deal with them
  • to monitor compliance with the Fair Trading act 1999
  • to investigate breaches of the Fair Trading Act 1999 or under a consumer Act
  • to prosecute breaches of under a consumer Act
  • to educate and inform people on fair trading issues

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