Conflict Avoidance in The Workplace
In the workplace, managers sometimes avoid directly dealing with conflict among co-workers by simply separating them. In workplaces and other situations where continued contact with a person cannot be severed, workers may eschew confrontation as being too risky or uncomfortable, opting instead to avoid directly dealing with the situation by venting to others or engaging in passive aggressive methods of attack such as gossip. Unresolved conflict in the workplace has been linked to miscommunication resulting from confusion or refusal to cooperate, increased stress, reduced creative collaboration and team problem solving, and distrust. According to an East Bay Business Times article, some possible results of conflict-averse senior executives may include
| “ | poor-performing executives can survive because the president doesn't investigate or act on employee complaints; conflict can become malignant between departments, because there is no tie breaker to force resolution; and ineffective managers are passed from one department to the next, because the senior executive would rather play 'pass the turkey' than cook the goose. | ” |
Read more about this topic: Conflict Avoidance
Famous quotes containing the words conflict, avoidance and/or workplace:
“The theater, bringing impersonal masks to life, is only for those who are virile enough to create new life: either as a conflict of passions subtler than those we already know, or as a complete new character.”
—Alfred Jarry (1873–1907)
“The American Dream, the idea of the happy ending, is an avoidance of responsibility and commitment.”
—Jill Robinson (b. 1936)
“Most fathers will admit that having children does not change perceptibly the way they are treated or perceived in the workplace, even if their wives work. Everyone at his workplace assumes that she will take on the responsibilities of the children and the home, even if she too is in the office all day.”
—Anne C. Weisberg (20th century)