Conflict Avoidance

Conflict avoidance is a method of dealing with conflict, which attempts to avoid directly confronting the issue at hand. Methods of doing this can include changing the subject, putting off a discussion until later, or simply not bringing up the subject of contention. Conflict avoidance can be used as a temporary measure to buy time or as permanent means of disposing of a matter. The latter may be indistinguishable from simple acquiescence to the other party, to the extent that the person avoiding the conflict subordinates their own wishes to the party with whom they have the conflict. However, conflict avoidance can also take the form of withdrawing from the relationship. Thus, avoidance scenarios can be either win-lose, lose-lose or possibly even win-win, if terminating the relationship is the best method of solving the problem.

The term "conflict avoidance" is sometimes used to describe conflict prevention. Bacal criticizes this use of terms by asking,

Is there a difference between preventing contracting AIDS by the use of appropriate precautions, and avoiding or not seeking treatment if one has contracted it? Of course there is.

Turner and Weed classify concealment as one of the three main types of responses to conflict, describing concealers as those who take no risk and so say nothing, concealing their views and feelings. Concealers are further divided into three types; namely:

  • Feeling-swallowers who swallow their feelings. They smile even if the situation is causing them pain and distress. They behave thus because they consider the approval of other people important and feel that it would be dangerous to affront them by revealing their true feelings.
  • Subject-changers who find the real issue too difficult to handle. They change the topic by finding something on which there can be some agreement with the conflicting party. According to Turner and Weed, this response style usually does not solve the problem; instead, it can create problems for the people who use this and for the organization in which such people are working.
  • Avoiders who go out of their way to avoid conflicts.

Read more about Conflict Avoidance:  Controversy, Conflict Avoidance in The Workplace

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