Other Types of Concierge Services
In hospitals, concierge services are becoming increasingly available. A hospital concierge provides similar services to those of a hotel concierge, but serve patients and employees as well. This helps hospital employees who work long shifts, and helps to provide work-life balance.
Today there are numerous independent personal concierge companies. Many of these companies provide errand services and information services for their members. Services include informational requests, setting dinner reservations, making telephone calls, researching travel arrangements and more. Typically, concierge companies will bill on an hourly rate, and depending upon the type of task, fees can fluctuate drastically. Other companies bill a flat monthly fee based upon the number of requests a member is allowed to place each month. Over the last 10 years in the United Kingdom, concierge has become a key marketing/loyalty tool in the banking sector and offered as a benefit on luxury credit cards. This service offering is also known as lifestyle management. Concierges also entertain their clients.
The owners and operators of concierge, lifestyle management and errand service businesses are supported and advocated by the non-profit International Concierge and Lifestyle Management Association (ICLMA) and the National Concierge Association. These associations serve their members through essential resources, continuing education, networking opportunities and other professional endeavors.
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