Business Application Support
Business Applications are built based on the requirements from the Business users. Also, these Business Applications are built to use certain kind of Business transactions or data items. These Business Applications run flawlessly until there are no new Busienss Requirements or there is no change in underlying Business transactions. Also, the Business Applications run flawlessly if there are no issues with Computer Hardware, Computer Network (Intenet/Intranet), Computer Disks, Power supply, and various software components (middleware, database, computer programs, etc.).
Business Applications can break when an unexpected error occurs. This error could occur due to data error (unexpected data input or wrong data input), environment error (infrastructure related errors), programming error, human error and work flow error. When Business Application breaks one needs to fix the Business Application error as soon as possible so that Business user can resume their work. This work of resolving Business Application error is known as Business Application support.
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