Business excellence is the systematic use of quality management principles and tools in business management, with the goal of improving performance based on the principles of customer focus, stakeholder value, and process management. Key practices in business excellence applied across functional areas in an enterprise include continuous and breakthrough improvement, preventative management and management by facts. Some of the tools used are the balanced scorecard, Lean, the Six Sigma statistical tools, process management, and project management.
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Famous quotes containing the words business and/or excellence:
“Do not craze yourself with thinking, but go about your business anywhere.”
—Ralph Waldo Emerson (1803–1882)
“The whole appearance is a toy. For this,
The dove in the belly builds his nest and coos,
Selah, tempestuous bird. How is it that
The rivers shine and hold their mirrors up,
Like excellence collecting excellence?”
—Wallace Stevens (1879–1955)