Business excellence is the systematic use of quality management principles and tools in business management, with the goal of improving performance based on the principles of customer focus, stakeholder value, and process management. Key practices in business excellence applied across functional areas in an enterprise include continuous and breakthrough improvement, preventative management and management by facts. Some of the tools used are the balanced scorecard, Lean, the Six Sigma statistical tools, process management, and project management.
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Famous quotes containing the words business and/or excellence:
“Faces, suddenly suspended above you;
faces that you think it’s your business to love
if only you could remember their names.”
—Anne Sexton (1928–1974)
“Finally, beloved, whatever is true, whatever is honorable, whatever is just, whatever is pure, whatever is pleasing, whatever is commendable, if there is any excellence and if there is anything worthy of praise, think about these things.”
—Bible: New Testament, Philippians 4:8.