Business excellence is the systematic use of quality management principles and tools in business management, with the goal of improving performance based on the principles of customer focus, stakeholder value, and process management. Key practices in business excellence applied across functional areas in an enterprise include continuous and breakthrough improvement, preventative management and management by facts. Some of the tools used are the balanced scorecard, Lean, the Six Sigma statistical tools, process management, and project management.
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Famous quotes containing the words business and/or excellence:
“My business is to teach my aspirations to confirm themselves to fact, not to try and make facts harmonize with my aspirations.”
—Thomas Henry Huxley (1825–95)
“The Good of man is the active exercise of his soul’s faculties in conformity with excellence or virtue.... Moreover this activity must occupy a complete lifetime; for one swallow does not make spring, nor does one fine day; and similarly one day or a brief period of happiness does not make a man supremely blessed and happy.”
—Aristotle (384–322 B.C.)