Customers
Customers, be they personal, business or corporate, are the Bank's business partners. The Bank strive to be understanding, friendly, flexible and professional in meeting their needs. The Bank build its future with customers through leadership in value, quality and price. Customers have access to automated teller machines (ATMs) spread in prominent locations around Malta and Gozo. Bank of Valletta has invested in a series of new ATMs, which are the first of their kind to be installed locally. Cash deposits effected through these ATMs are available in customers’ accounts in real-time due to a mechanism which scans the legal tender deposited. The BOV DRIVE-THROUGH ATM was another innovation for the islands, enabling customers to transact banking services from their car.
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