Windows Live One Care - Criticism

Criticism

Windows Live OneCare has been criticized from both users and competing security software companies.

Microsoft's acquisition of GeCAD RAV, a core technology of OneCare, and their subsequent discontinuation of that product, deprived the GNU/Linux platform (and others) of one of its leading virus scanning tools for e-mail servers, bringing Microsoft's ultimate intentions into question.

On 26 January 2006, Windows Live OneCare was criticized by Foundstone (a division of the competing McAfee antivirus) for the integrated firewall having default white lists which allow Java applications and digitally signed software to bypass user warnings, since neither of those applications carry assurances that they will not have security flaws or be written with a malicious intent. Microsoft has since responded to the criticism, justifying their decision in that Java applications are "widely used by third party applications, and is a popular and trusted program among our users", and that "it is highly unusual for malware to be signed."

Windows Live OneCare has also been criticized for the lack of adherence to industry firewall standards concerning intrusion detection. Tests conducted by Agnitum (the developers of Outpost Firewall) have shown OneCare failing to detect trojans and malware which hijack applications already resident on an infected machine.

In February 2007, the first Windows Vista anti-virus product testing by Virus Bulletin magazine (a sister company of Sophos, the developers of Sophos Anti-Virus) found that Windows Live OneCare failed to detect 18.6% of viruses. Fifteen anti-virus products were tested. To pass the Virus Bulletin's VB100 test, an antivirus product has to detect 100% of the viruses.

AV-Comparatives.org also released results that placed Windows Live OneCare last in its testing of seventeen anti-virus products. In response, Jimmy Kuo of the Microsoft Security Research and Response (MSRR) team pledged to add "truly important" ("actively being spread") malware as soon as possible, while " numbers will get better and better" for other malware "until they are on par with the other majors in this arena." He also expressed confidence in these improvements: "Soon after, will need to catch up to us!"

As of April 2008, Windows Live OneCare has passed the VB100 test under Windows Vista SP1 Business Edition. As of August 2008, Windows Live OneCare placed 14th out of 16 anti-virus products in on-demand virus detection rates. On the other hand, as of May 2009, Windows Live OneCare placed 2nd in a proactive/retrospective performance test conducted by AV-Comparatives. AV-Comparatives.org, the test issuer, denotes that it had "very few false alarms, which is a very good achievement." The publisher also points out that false positives can cause as much harm as genuine infections, and furthermore, anti-virus scanners prone to false alarms essentially achieve higher detection scores.

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