Fate
The final Delrina-made version of WinFax was WinFax PRO 7.0, which shipped in November 1995. There was no intervening version 5.0 or 6.0, and the jump to version 7.0 was purely a marketing decision, based on keeping up with Microsoft's suite of Office products which were then at the same number. It was the first Delrina product designed to work with the Windows 95 operating system, and was a full 32-bit application, setting it apart from its competition at the time.
By the time WinFax PRO 7.0 was being sold from retail shelves, Delrina had been acquired by Symantec in 1995. Symantec continued to market, develop and release 4 additional major versions of the WinFax PRO software product under the Symantec WinFax PRO banner.
WinFax PRO 10, released in February 2000, was the last major version of WinFax PRO to be developed. In 1999, John W. Thompson, a former IBM executive in sales, marketing and development, replaced Gordon Eubanks as Symantec's CEO. Thompson decided to focus on one technology category, security. Symantec's business model changed from the retail channel software company, to an enterprise security software based company with a retail channel. In a Black Enterprise September 2004 article, Thompson is quoted "We (Symantec) had Java development tools, we had personal contact management systems. We had a whole range of things that didn't relate to anything in common, except they could be moved through the same distribution channel. And my answer is: Who cares about that?".
By the end of 2001, the remaining WinFax PRO developers and support personnel were eliminated. Technical support for WinFax PRO from 2002 through 2006 was outsourced to third-party call centers based out of Oregon, Texas and later India. Symantec discontinued sales and support of WinFax PRO on June 30, 2006. A web based community support forum exists for users of WinFax PRO.
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