Water Supply and Sanitation in Nicaragua - Service Quality

Service Quality

Water supply in 47% of localities monitored by the regulatory agency (46 out of 96 systems) is not continuous. This share is higher in the dry season, between the months of February and May, than in the wet season. Poor quality and efficiency of water service are serious concerns in the Managua region. The existing water supply in Managua cannot meet current demand due to high rates of leakage and wastage, which account for 55% of total water produced and distributed by the system. Interruptions in service provision are common, with some households receiving service for less than 2 hours per day. Only 42 percent of connections in Managua have meters operating in good condition. Additionally, ENACAL, the national utility responsible for water provision in Managua, has been labelled as "one of the most notorious overbillers in the country".

Bacteriological urban drinking water quality was considered acceptable by the WHO based on samples analyzed by the national utility.

In 2005 CONAPAS estimated that 42% of all collected wastewater in the country was treated. At the moment there is no wastewater treatment system in the city of Managua. The 2005 Census reported that 63% of households have toilet systems which discharge into sewers in Managua, with 30% of the population using pit latrines in settlements, and the remainder using septic tanks managed by five private companies.

In 1996 a Sanitation Master Plan for the City of Managua was completed and later finalized in 2002. Based on this study, ENACAL is currently overseeing the construction of a water treatment plant and collection system, funded by the Inter-American Development Bank (IDB), the German Kreditanstalt fuer Wiederaufbau (KfW), and the Nordic Fund, which is expected to be completed by December, 2008.