Virtual Ward Staff
- The day-to-day clinical work of the ward is led by a senior nurse which may be an assertive case manager or a community matron. Other staff include a social worker, health visitor, pharmacist, community nurses and other allied health professionals.
- A key member of staff is the ward administrator ("ward clerk"). With a dedicated telephone number and email address, the ward administrator is able to collect and disseminate information between patients, their carers, GP practice staff, virtual ward staff, out of hours providers, emergency services, and hospital staff.
- Medical input as obtained as needed by the Virtual Ward team. In most cases the Virtual Ward team will meet weekly with the GP practice to discuss patients on their case load. The team is also able to book surgery appointments to see any patient's usual GP.
- The virtual ward develops close working relationships with organisations such as hospices, drug & alcohol service and voluntary sector agencies.
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