Customer Choice
Formerly known as the commodity unbundling option, Customer Choice was made available to business customers in 2004. In 2007, responding to requests from customers who wanted the opportunity to choose how and where they purchased their natural gas, Customer Choice was then offered to residents. This marked the first time in BC that customers were allowed to choose who they purchased their natural gas from: Terasen Gas, which offered variable rates; or independent gas marketers offering fixed rates.
The program is managed by Terasen Gas, but overseen by the British Columbia Utilities Commission (BCUC), the provincial agency responsible for regulating utility companies.
Read more about this topic: Terasen Gas
Famous quotes containing the words customer and/or choice:
“The customer is the immediate jewel of our souls. Him we flatter, him we feast, compliment, vote for, and will not contradict.”
—Ralph Waldo Emerson (1803–1882)
“You didn’t have a choice about the parents you inherited, but you do have a choice about the kind of parent you will be.”
—Marian Wright Edelman (20th century)