Services
Sykes provides customer contact management solutions and services in the business process outsourcing (BPO) arena. The company provides an array of customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
Sykes' services are categorized into three lines of business: Contact Center Services, TeleHealth, and Assistance Services.
Contact Center Services
- Wells Fargo Home Mortgage
- IndyMac
- FIA Card Services
- Credit Card Services
- Ally Bank
- Retail Banking
- Consumer Electronics
- High-Tech
- PCs and Peripherals
- Broadband
- Managed Services
- Wireless
TeleHealth
- Health Information
- Symptom Management
- Acute and Chronic Care
- Wellness and Prevention
Assistance Services
- Roadside Assistance
- Home Assistance
- Legal Assistance
- Identity Theft Assistance
- Business Support
Read more about this topic: Sykes Enterprises
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