History
The following are key milestones in Sykes' official history as a company.
1977 - Sykes begins as a small engineering firm with three employees in Charlotte, North Carolina
1979-1982 - The technical writing group begins in Charlotte marking the beginning of the Information Services branch
1992 - Sykes purchases Jones Technologies, Inc. in Sterling, Colorado and enters into customer support business
1993 - Company reorganizes, moves corporate office from Charlotte to Tampa, Florida
1996 - Sykes goes public – stock begins trading on NASDAQ. First international presence with acquisition of Datasvar Support AB of Sweden
1997 - Several acquisitions including McQueen International Limited with multiple locations including operations in The Philippines
1999 - Sykes inducted into the Software Support Professional Association (SSPA) Hall of Fame and opens operations center in Costa Rica
2003 - Sykes expands global footprint to El Salvador
2004 - Chuck Sykes appointed to President and CEO
2006 - Sykes acquires Argentina-based Apex America. Sykes has more than 26,000 employees at year-end
2007 - Sykes expands to Perry County, Kentucky
2008 - Sykes opens three centers in the U.S. – Kingstree, South Carolina; Greenwood, South Carolina and Malvern, Arkansas - as well as new centers in Brazil, Costa Rica and Denmark.
2009 - Sykes and ICT Group have begun integration after the proposed merger of the two
2010 - Sykes acquires ICT Group
2010 - Sykes opens two new support centers in Norway
2011 - Sykes stocks plummet with the loss of major clients following the acquisition of ICT
2012 - Sykes acquires Alpine Access and opens a new support center in Eugene, Oregon.
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