Definition of Strategic Communication
Strategic Communication refers to policy-making and guidance for consistent information activity within an organization and between organizations. Equivalent business management terms are: integrated (marketing) communication, organizational communication, corporate communication, institutional communication, etc. (see paragraph on 'Commercial Application' below).
In the U.S., Strategic Communication is defined as: Focused United States Government efforts to understand and engage key audiences to create, strengthen, or preserve conditions favorable for the advancement of United States Government interests, policies, and objectives through the use of coordinated programs, plans, themes, messages, and products synchronized with the actions of all instruments of national power.
Strategic communication management could be defined as the systematic planning and realization of information flow, communication, media development and image care in a long-term horizon. It conveys deliberate message(s) through the most suitable media to the designated audience(s) at the appropriate time to contribute to and achieve the desired long-term effect. Communication management is process creation. It has to bring three factors into balance: the message(s), the media channel(s) and the audience(s).
An alternative view of Strategic Communication is offered by Steve Tatham of the UK Defence Academy. He argues that whilst it is desirable to bound and coordinate communications together - particularly from governments or the military - it should be regarded in a much more fundamental manner than simply process. The 'informational effect' should be placed at the very epi-centre of command and that all action must be calibrated against that effect - including the evaluation of 2nd and 3rd order effects. This is, he argues, proper Strategic Communication (communication singular - an abstract noun) whilst the actual process of communicating (which include Target Audience Analysis, evaluation of conduits, measurements of effect etc.) - is Strategic Communications (plural).
In the August 2008 paper, DoD Principles of Strategic Communication, Robert T. Hastings, Jr., acting Assistant Secretary of Defense for Public Affairs, described strategic communication as "the synchronization of images, actions and words to achieve a desired effect."
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