Smart Card - Problems

Problems

The plastic card in which the chip is embedded is fairly flexible, and the larger the chip, the higher the probability that normal use could damage it. Cards are often carried in wallets or pockets, a harsh environment for a chip. However, for large banking systems, failure-management costs can be more than offset by fraud reduction.

Client-side identification and authentication cards are the most secure way for e.g., internet banking applications, but security is never 100% sure. If the account holder's computer hosts malware, the security model may be broken. Malware can override the communication (both input via keyboard and output via application screen) between the user and the application. Man-in-the-browser malware (e.g. the trojan Silentbanker) could modify a transaction, unnoticed by the user. Banks like Fortis and Dexia in Belgium and Rabobank ("random reader") in the Netherlands combine a smart card with an unconnected card reader to avoid this problem. The customer enters a challenge received from the bank's website, a PIN and the transaction amount into the reader, The reader returns an 8-digit signature. This signature is manually entered into the personal computer and verified by the bank, preventing malware from changing the transaction amount.

Another problem is the lack of standards for functionality and security. To address this problem, The Berlin Group launched the ERIDANE Project to propose "a new functional and security framework for smart-card based Point of Interaction (POI) equipment".

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