The Quality Label for Swiss Tourism is a certification for quality standards provided by the Swiss Tourism Federation. Founded in 1998 a total of 4034 establishments have already been awarded. There are three levels of the quality label. Its objective is to raise the awareness of quality in businesses, to foster collaboration between the various providers. The Quality Label gives the certainty that the company or the establishment have dedicated themselves to hospitality and specific quality standards. Any company in the service sector in Switzerland is able to be awarded with the Q-Label. Management and staff members of these Q-enterprises commit themselves to stick to the definitions of the requirements provided by the Swiss Tourism Federation for each of the three Q-Levels. These touristic enterprises allow themselves, in the context of the Quality Program, to be judged by customers and bring improvements if necessary. Currently awarded properties are hotels, restaurants, local public transport services, mountain railways and taxi companies.
- The Quality Label Level I
- The Quality Label Level II
- The Quality Label Level III - The Quality Label Level III is awarded to establishments that developed and successfully implemented a comprehensive and internationally recognised quality management system (QMS) such as ISO 9001:2000 or EFQM.
Famous quotes containing the words quality, label, swiss and/or tourism:
“The best quality tea must have creases like the leathern boot of Tartar horsemen, curl like the dewlap of a mighty bullock, unfold like a mist rising out of a ravine, gleam like a lake touched by a zephyr, and be wet and soft like a fine earth newly swept by rain.”
—Lu Yu (d. 804)
“The formation of an oppositional world view is necessary for feminist struggle. This means that the world we have most intimately known, the world in which we feel “safe” ... must be radically changed. Perhaps it is the knowledge that everyone must change, not just those we label enemies or oppressors, that has so far served to check our revolutionary impulses.”
—Bell (c. 1955)
“Nothing sets a person up more than having something turn out just the way it’s supposed to be, like falling into a Swiss snowdrift and seeing a big dog come up with a little cask of brandy round its neck.”
—Claud Cockburn (1904–1981)
“In the middle ages people were tourists because of their religion, whereas now they are tourists because tourism is their religion.”
—Robert Runcie (b. 1921)