Personal Knowledge Management - Criticism

Criticism

Not everyone agrees that the focus on the individual is a good thing, or that PKM is anything more than a new wrapper around personal information management (PIM). William Jones argues that only personal information as tangible resource can be managed, whereas personal knowledge cannot. Dave Snowden has asserted that most individuals cannot manage their knowledge in the traditional sense of “managing” and has advocated thinking in terms of sensemaking rather than PKM (Snowden & Pauleen 2008). Most notably, some argue that knowledge is never an individual product - that it emerges through connections, dialog and social interaction (see Sociology of knowledge). However, in Wright’s model, PKM involves the application to problem solving of analytical, information, social, and learning dimensions, which are interrelated (Wright 2007), and so is inherently social.

An aim of PKM is “helping individuals to be more effective in personal, organisational and social environments” ((Pauleen 2009), p. 221), often through the use of technology such as networking software. It has been argued, however, that equation of PKM with technology has limited the value and utility of the concept (e.g., (Pollard 2008)(Snowden & Pauleen 2008)).

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