Business Model
PC Club sold directly to both consumers and local resellers through its brick-and-mortar stores and via its website. At one point, they had over 60 store locations in 12 different states, typically placed within walking distance of CompUSA, Best Buy or Fry's Electronics. It provided live tech support by phone, maintained an online forum, and answered questions through e-mail. In-store repairs and upgrades were available at all locations.
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