Patient Satisfaction
Patients' satisfaction with an encounter with health care service is mainly dependent on the duration and efficiency of care, and how empathetic and communicable the health care providers are. It is favored by a good doctor-patient relationship. Also, patients that are well informed of the necessary procedures in a clinical encounter, and the time it is expected to take, are generally more satisfied even if there is a longer waiting time.
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Famous quotes containing the words patient and/or satisfaction:
“One who cannot be patient for a moment will have days and months of trouble.”
—Chinese proverb.
“Desire is happiness: satisfaction as happiness is merely the ultimate moment of desire. To be wish and wish alone is happiness, and a new wish over and over again.”
—Friedrich Nietzsche (1844–1900)