Organizational Requirements
Besides the IT-requirements, the organizational requirements require Human Resource Management issues like, the training of personnel, deal with a perhaps changing organizational structure, organic organisation or Mechanistic organisation characteristics of the organization (Daft, 1998) and most importantly: Top management support (Brown, Vessey, 1999). Brown et al. (1999) identify two distinct roles top management can initiate: the so-called sponsor and champion roles:
- “A project sponsor is responsible for budgetary support and ensuring that key business representatives play a role on the project team.”
- “The project champion may or may not be a formal member of the project team, but can play a key role in change management efforts”
A parallel adoption process is very stressful and requires well prepared employees that can deal with mistakes that are being made, without conservatively eager to the old system. (Eason, 1988)
Read more about this topic: Parallel Adoption