Disadvantages
- For people without online payment options, (credit cards, debit cards, etc.) "Not sold in stores" can annoy them because the shopper must purchase a gift card or store credit card to purchase items online. Those who do not wish to do this must find another retailer that sells their desired item in a retail store.
- Online scams are frequent problems when shoppers purchase items online.
- Refunds are sometimes not possible when purchasing from either a television advertisement or from an online vendor.
- When shopping for clothes or jewelry online, it is not possible to try them on or feel its texture. One can only see an image for the apparel.
- When shopping for musical instruments online, it is not possible to listen to the instrument's sound. How an instrument sounds is vital for musicians.
- Shopping as a social outing cannot be experienced online.
- The purchaser is generally required to pay at least a portion of the cost of shipping, partially negating the cost advantages. Furthermore, a product purchased remotely will spend a number of days in the shipping system, as opposed to retail purchases in stores which can be claimed at the point of purchase.
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