Nexus One - Reception

Reception

  • The Android 2.2 update caused the Nexus One to develop a serious Wi-Fi connectivity issue which causes the Wi-Fi to continually lose its connection and fail to reconnect. There are reports that Android 2.2.1 has fixed this issue, although there has been no official word from Google.
  • The Nexus One reportedly had problems with 3G connectivity and touchscreen at launch. Updates have since been issued for the operating system, including the addition of multi-touch abilities in the Android web browser and Google Maps functions. While the updates have reportedly also somewhat improved 3G connectivity for the T-Mobile USA version of the device, similar issues with the AT&T compatible version have not yet been addressed. A class action lawsuit is pending against Google on the matter, as the phone has problems connecting to 3G networks in areas with less than ideal coverage.
  • Initially, Google did not provide telephone support and consumers were forced to use its online Android forum. At this time, Google has stopped all support for the phone and customers are directed to contact HTC.
  • The Nexus One is currently shipped to the US, the UK, Hong Kong, Germany and Singapore, although the phone has not been fully localized for non-US markets – the lack of satnav outside the US, UK and Ireland, and the US English "voice keyboard" being the most obvious shortcomings. Recent update saw Google Navigation being enabled for additional 11 countries.
  • Goldman Sachs slashed their estimates for sales of the phone in 2010 by 70% due to the half-hearted marketing efforts by carriers.

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