Reception
Initially, the show received a poor critical response, and many dismissed its humour as mundane and dated. In spite of this, the programme received above average audience ratings, and further series were commissioned, with critical approval gradually improving as the series progressed. Bruce Dessau, writing on the 100th episode, noted that it was a comedy that "the critics hate, but the public love", on the basis of ratings.
Star Zoë Wanamaker said in 2007 that she was no longer happy with the quality of the writing, and claimed she and co-star Robert Lindsay even refused to film one episode because it was so poor.
In May 2009, the two stars revealed they were still unhappy with the writing quality, with Robert Lindsay stating "There's some real dross (in the scripts) and we're aware of it". He later admitted that the eleventh series might be the last stating "As far as Zoe (Wanamaker) and I are concerned, we will do a tenth series of 16 episodes, which the BBC will probably split into a tenth and eleventh, then that will be it."
In 2004, the show came 24th in Britain's Best Sitcom.
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