Mary Portas - Career

Career

Portas started her career in retail with a Saturday job in John Lewis. She then had a part-time, and later a full-time, job with Harrods where she was responsible for window displays for about three years, before joining Topshop as display manager. While in this job, she was spotted by Burton Group chairman Sir Ralph Halpern.

Her next role brought Portas her first taste of fame and public acclaim, as creative director of Harvey Nichols. Portas is credited with turning Harvey Nichols into a leading modern fashion brand. She created the groundbreaking Harvey Nichols window displays that became part of the guided tours of London — one of her most famous displays was "Autumn Intrusion" - a commission by artist Thomas Heatherwick that won a D&AD Gold award in 1997. She then persuaded the store's owners to use younger designers, and gained publicity in the BBC's Absolutely Fabulous series in the 1990s, after promising writer and star of the show Jennifer Saunders the run of the store for research in return for Saunders namechecking the business. By the age of 30, Portas was a member of the company's board.

Portas left Harvey Nichols in 1997 to launch Yellowdoor, a Retail & Brand agency that she now runs with Peter Cross. The agency, was relaunched as Portas in January 2013 in line with a new offer reflecting today's retail landscape. Clients include Westfield, Mercedes-Benz, Clarks, Matalan, Puma, Sportsgirl and Swarovski.

Portas agency has worked with many retail and luxury brands, including Patek Philippe, Boden, John Smedley, Holland & Holland, Clinique, Louis Vuitton, Oasis, Radley, House of Fraser Acne and Matalan.

Portas is claimed to be one of the UK's foremost authorities on retail and brand communication. She regularly travels around the world advising on retail strategy and frequently lectures on the theme of brands and retail. Notably, Portas spoke alongside Neil Armstrong at the Cannes Palais Festivals in October 2007, and spoke at the Yorkshire International Business Convention with the Dalai Lama in June 2012.

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