Program Impacts
- According to Building on Baldrige: American Quality for the 21st Century by the private Council on Competitiveness, “More than any other program, the Baldrige Quality Award is responsible for making quality a national priority and disseminating best practices across the United States.”
- The Baldrige Program's net private benefits to the economy as a whole were conservatively estimated at $24.65 billion. When compared to the program's social costs of $119 million, the program’s social benefit-to-cost ratio was 207-to-1.
- In 2007, 2008, 2009, and 2010, Leadership Excellence magazine placed the Baldrige Program in the top 10 best government/military leadership programs in the United States based on seven criteria: vision/mission, involvement/participation, accountability/measurement, content/curriculum, presenters/presentations, take-home value/results for customers, and outreach of the programs and products.
- Since the program’s inception in 1987, more than 2 million copies of the business/nonprofit, education, and health care versions of the Criteria for Performance Excellence have been distributed to individuals and organizations in the United States and abroad. In 2010, more than 2.1 million copies of the Criteria were accessed or downloaded from the Baldrige Web site.
Read more about this topic: Malcolm Baldrige National Quality Award
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