Criticism
On July 29, 2004 New York State Attorney General Eliot Spitzer announced a consent order and judgment that will significantly reform the sales practices of Jennifer Convertibles and provide restitution to consumers. The judgment permanently enjoined Jennifer Convertibles from engaging in deceptive, fraudulent or illegal business practices, and requires the company to make substantial reforms to its sales practices and customer service operations. The judgment also requires Jennifer Convertibles to make restitution to consumers for its failure to replace or repair defective goods. In addition, Jennifer Convertibles agreed to pay $275,000 in penalties, and $2,000 in costs.
Jennifer Convertibles has received a grade of "F" from the Better Business Bureau each year from 2006 through 2009. Across the U.S. they have had complaints for deceptive sales practices, delivery problems, not honoring their warranties and bait and switch techniques.
Read more about this topic: Jennifer Convertibles
Famous quotes containing the word criticism:
“People try so hard to believe in leaders now, pitifully hard. But we no sooner get a popular reformer or politician or soldier or writer or philosopher—a Roosevelt, a Tolstoy, a Wood, a Shaw, a Nietzsche, than the cross-currents of criticism wash him away. My Lord, no man can stand prominence these days. It’s the surest path to obscurity. People get sick of hearing the same name over and over.”
—F. Scott Fitzgerald (1896–1940)
“In criticism I will be bold, and as sternly, absolutely just with friend and foe. From this purpose nothing shall turn me.”
—Edgar Allan Poe (1809–1845)
“To be just, that is to say, to justify its existence, criticism should be partial, passionate and political, that is to say, written from an exclusive point of view, but a point of view that opens up the widest horizons.”
—Charles Baudelaire (1821–1867)