Reception
Tim Sendra of Allmusic called the song "one of the harder tracks" on Fallen. Sendra also praised the acoustic version of the song placed on UK single saying that Lee's vocals are "free rein to soar." Johnny Loftus of the same publication wrote that the song "surges nicely into its anthemic chorus, and when the guitars do show up (like on 'Everybody's Fool'), Lee matches their power easily." While reviewing Evanescence's second studio album, The Open Door, Brendan Butler of Cinema Blend compared the song with "Sweet Sacrifice" (2007) calling it the most "radio-friendly" song. Joe D'Angelo of MTV News wrote that the song "should be as omnipresent as 'Bring Me to Life". Vik Bansal of MusicOMH praised the song stating that the band "have poured bits of metal and goth into the cauldron, and by using a smattering of pop, produced a mix that makes those two musical genres more palatable to the general public." It was nominated for the Kerrang! Award for Best Single.
Although "Going Under" failed to chart on the Billboard Hot 100, it peaked at number 4 and 5 on the Bubbling Under Hot 100 Singles and on the Alternative Songs chart respectively. The song debuted at number 14 on the Australian Singles Chart on August 31, 2003 which later became the song's peak position on that chart. It was certified Gold by the Australian Recording Industry Association (ARIA) in 2003. In Italy, "Going Under" debuted at number 16 on October 16, 2003 and it later peaked at number 9 on January 1, 2004. On the year-end chart in the same country, "Going Under" was placed at number 56. In the United Kingdom, the song debuted at number 8 on October 4, 2011 which later became its peak position. On November 8, the song charted at number 53 and it fell out of the chart the next week.
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