Examples of Billing Errors
The following are examples of billing errors under the FCBA:
- Charges not actually made by the consumer
- Charges in the wrong amount
- Charges for goods or services not received by the consumer
- Charges for goods not delivered as agreed
- Charges for goods that were damaged on delivery
- Failures to properly reflect payments or credits to an account
- Calculation errors
- Charges that the consumer wants clarified or requests proof of
- Statements mailed to the wrong address
Read more about this topic: Fair Credit Billing Act
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