Enhanced 9-1-1 - History

History

The first 911 system was installed in Haleyville, Alabama, in February 1968 as a way to quickly connect a subscriber to the local police station. This system did not identify the caller but did provide a means to access emergency services that had not previously been available.

The Wireless Communications and Public Safety Act of 1999 standardized and mandated that 9,1,1 would be the digits to be dialed within the United States for "reporting an emergency to appropriate authorities and requesting assistance".

This system was quickly adapted and improved by other telephone companies to become the E911 system which provides both caller location and identification. A pioneering system was in place in Chicago by the mid-1970s, providing both police and fire departments access to the source location of emergency calls. Enhanced 911 is currently deployed in most metropolitan areas in the United States and Canada.

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