Energy in Uruguay - Service Quality

Service Quality

Access to electricity in Uruguay is very high, above 98.7%. This coverage is above average for countries with public electricity services. Quality of service is perceived to be good both by companies and residential users. Companies suffer losses of just about 1.1% of their sales due to electricity service interruptions

Interruption frequency and duration are considerably below the averages for the LAC region. In 2004, the average number of interruptions per subscriber was 7.23, while duration of interruptions per subscriber was 9.8 hours. The weighted averages for LAC were 13 interruptions and 14 hours respectively.

UTE has implemented a series of measures to reduce electricity losses, which were particularly high during the 2002-2003 crisis. In December 2007, losses were still high, about 18%, of which 7% to 8% were of technical nature.

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