Reception
Eileen Grimshaw has been described as "a firm favourite with fans". Actress Sue Cleaver has commented on her character's popularity to the Belfast Telegraph in 2007: "Everyone seems to love Eileen. I've never had anybody come up and say they don't like her, so I suppose that's a good thing. She's an accessible character and I think everybody knows an Eileen. There's an Eileen in every street." Low Culture columnist Ruth Deller has included the character as one of the best soap creations during the 2000s. She stated, "Eileen arrived as the decade was just beginning and she’s kept us entertained throughout. Sue Cleaver is great and so is the character. A classic soap matriarch she has the potential to be one of the most enduring and popular characters the Street has ever seen." In 2007 actress Sue Cleaver was recognised for her role as Eileen with a TV Now award for 'Favourite Female Soap Star'.
Sue Cleaver has revealed that she received letters of complaint from viewers when Eileen was shown to have a one-night stand with a boilerman: "I had so many letters of complaint about the one night stand she had with the boiler man. People said she wouldn't do that. She bloody well would! She's got two kids, she's been around the block a bit." In 2009, Digital Spy editor Kris Green praised Sue Cleaver's part in the Julie/ Paula/ Colin reveal when he stated; 'The outstanding performances from Katy Cavanagh (Julie) and Sharon Duce (Paula) mixed with Street legend Barbara Knox (Rita) and the still criminally underused Sue Cleaver (Eileen) make for compelling viewing' Sarah Ellis of Inside Soap opined that "poor" Eileen should join a convent because all of her romances end badly.
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