The Customer Service Excellence, (previously the "Charter Mark") is an accreditation for organisations and an independent validation of achievement.
Read more about Customer Service Excellence: History, Recipients
Famous quotes containing the words customer, service and/or excellence:
“The elements of success in this business do not differ from the elements of success in any other. Competition is keen and bitter. Advertising is as large an element as in any other business, and since the usual avenues of successful exploitation are closed to the profession, the adage that the best advertisement is a pleased customer is doubly true for this business.”
—Madeleine [Blair], U.S. prostitute and “madam.” Madeleine, ch. 5 (1919)
“This was a great point gained; the archdeacon would certainly not come to morning service at Westminster Abbey, even though he were in London; and here the warden could rest quietly, and, when the time came, duly say his prayers.”
—Anthony Trollope (1815–1882)
“There are some faults so nearly allied to excellence that we can scarce weed out the vice without eradicating the virtue.”
—Oliver Goldsmith (1728–1774)