Market Structures
This market grew by 12.5 percent in 2008, from revenue of $8.13 billion in 2007 to $9.15 billion in 2008. The following table lists the top vendors in 2006-2008 (figures in millions of US dollars) published in Gartner studies.
| Vendor | 2008 Revenue | 2008 Share (%) | 2007 Revenue | 2007 Share (%) | 2006 Revenue | 2006 Share (%) |
|---|---|---|---|---|---|---|
| SAP AG | 2,055 | 22.5 (-2.8) | 2,050.8 | 25.3 | 1,681.7 | 25.6 |
| Oracle | 1,475 | 16.1 | 1,319.8 | 16.3 | 1,016.8 | 15.5 |
| Salesforce.com | 965 | 10.6 | 676.5 | 8.3 | 451.7 | 6.9 |
| Microsoft CRM | 581 | 6.4 | 332.1 | 4.1 | 176.1 | 2.7 |
| Amdocs | 451 | 4.9 | 421.0 | 5.2 | 365.9 | 5.6 |
| Others | 3,620 | 39.6 | 3,289.1 | 40.6 | 2,881.6 | 43.8 |
| Total | 9,147 | 100 | 8,089.3 | 100 | 6,573.8 | 100 |
Read more about this topic: Customer Relationship Management
Famous quotes containing the words market and/or structures:
“To throw obstacles in the way of a complete education is like putting out the eyes; to deny the rights of property is like cutting off the hands. To refuse political equality is like robbing the ostracized of all self-respect, of credit in the market place, of recompense in the world of work, of a voice in choosing those who make and administer the law, a choice in the jury before whom they are tried, and in the judge who decides their punishment.”
—Elizabeth Cady Stanton (1815–1902)
“If there are people who feel that God wants them to change the structures of society, that is something between them and their God. We must serve him in whatever way we are called. I am called to help the individual; to love each poor person. Not to deal with institutions. I am in no position to judge.”
—Mother Teresa (b. 1910)