Market Structures
This market grew by 12.5 percent in 2008, from revenue of $8.13 billion in 2007 to $9.15 billion in 2008. The following table lists the top vendors in 2006-2008 (figures in millions of US dollars) published in Gartner studies.
| Vendor | 2008 Revenue | 2008 Share (%) | 2007 Revenue | 2007 Share (%) | 2006 Revenue | 2006 Share (%) |
|---|---|---|---|---|---|---|
| SAP AG | 2,055 | 22.5 (-2.8) | 2,050.8 | 25.3 | 1,681.7 | 25.6 |
| Oracle | 1,475 | 16.1 | 1,319.8 | 16.3 | 1,016.8 | 15.5 |
| Salesforce.com | 965 | 10.6 | 676.5 | 8.3 | 451.7 | 6.9 |
| Microsoft CRM | 581 | 6.4 | 332.1 | 4.1 | 176.1 | 2.7 |
| Amdocs | 451 | 4.9 | 421.0 | 5.2 | 365.9 | 5.6 |
| Others | 3,620 | 39.6 | 3,289.1 | 40.6 | 2,881.6 | 43.8 |
| Total | 9,147 | 100 | 8,089.3 | 100 | 6,573.8 | 100 |
Read more about this topic: Customer Relationship Management
Famous quotes containing the words market and/or structures:
“The market came with the dawn of civilization and it is not an invention of capitalism.... If it leads to improving the well-being of the people there is no contradiction with socialism.”
—Mikhail Gorbachev (b. 1931)
“The philosopher believes that the value of his philosophy lies in its totality, in its structure: posterity discovers it in the stones with which he built and with which other structures are subsequently built that are frequently better—and so, in the fact that that structure can be demolished and yet still possess value as material.”
—Friedrich Nietzsche (1844–1900)