Market Structures
This market grew by 12.5 percent in 2008, from revenue of $8.13 billion in 2007 to $9.15 billion in 2008. The following table lists the top vendors in 2006-2008 (figures in millions of US dollars) published in Gartner studies.
| Vendor | 2008 Revenue | 2008 Share (%) | 2007 Revenue | 2007 Share (%) | 2006 Revenue | 2006 Share (%) |
|---|---|---|---|---|---|---|
| SAP AG | 2,055 | 22.5 (-2.8) | 2,050.8 | 25.3 | 1,681.7 | 25.6 |
| Oracle | 1,475 | 16.1 | 1,319.8 | 16.3 | 1,016.8 | 15.5 |
| Salesforce.com | 965 | 10.6 | 676.5 | 8.3 | 451.7 | 6.9 |
| Microsoft CRM | 581 | 6.4 | 332.1 | 4.1 | 176.1 | 2.7 |
| Amdocs | 451 | 4.9 | 421.0 | 5.2 | 365.9 | 5.6 |
| Others | 3,620 | 39.6 | 3,289.1 | 40.6 | 2,881.6 | 43.8 |
| Total | 9,147 | 100 | 8,089.3 | 100 | 6,573.8 | 100 |
Read more about this topic: Customer Relationship Management
Famous quotes containing the words market and/or structures:
“When General Motors has to go to the bathroom ten times a day, the whole country’s ready to let go. You heard of that market crash in ‘29? I predicted that.... I was nursing a director of General Motors. Kidney ailment, they said; nerves, I said. Then I asked myself, “What’s General Motors got to be nervous about?” “Overproduction,” I says. “Collapse.””
—John Michael Hayes (b. 1919)
“The American who has been confined, in his own country, to the sight of buildings designed after foreign models, is surprised on entering York Minster or St. Peter’s at Rome, by the feeling that these structures are imitations also,—faint copies of an invisible archetype.”
—Ralph Waldo Emerson (1803–1882)