History
The National Consumer Council was established by the Consumers, Estate Agents and Redress Act 2007, which merged Postwatch, Energywatch and the Welsh, Scottish and National Consumer Councils as a single organisation under the Consumer Focus brand. The Act gave Consumer Focus the right to investigate any consumer complaint if they are of wider interest, the right to open up information from providers, the power to conduct research and the ability to make an official super-complaint about failing services.
The Government announced in October 2010 that as part of its spending review, Consumer Focus would be abolished, and the Consumer Direct helpline would be taken over by the Citizens Advice Bureau network. The Government announced that some Consumer Focus' functions would transfer to Citizens Advice, Citizens Advice Scotland and the General Consumer Council for Northern Ireland following the Public Bodies Act 2011 and any necessary secondary legislation.
Read more about this topic: Consumer Focus
Famous quotes containing the word history:
“It’s nice to be a part of history but people should get it right. I may not be perfect, but I’m bloody close.”
—John Lydon (formerly Johnny Rotten)
“There has never been in history another such culture as the Western civilization M a culture which has practiced the belief that the physical and social environment of man is subject to rational manipulation and that history is subject to the will and action of man; whereas central to the traditional cultures of the rivals of Western civilization, those of Africa and Asia, is a belief that it is environment that dominates man.”
—Ishmael Reed (b. 1938)
“The history of philosophy is to a great extent that of a certain clash of human temperaments.”
—William James (1842–1910)