Australia and United Kingdom
In some countries, (for example Australia and the UK and many countries of the European Community), the making of consumer complaints, particularly regarding the sale of financial services, is governed by statute. The statutory authority may require companies to reply to complaints within set time limits, publish written procedures for handling customer dissatisfaction and provide information about arbitration schemes.
Read more about this topic: Complaint
Famous quotes containing the words australia and, australia, united and/or kingdom:
“It is very considerably smaller than Australia and British Somaliland put together. As things stand at present there is nothing much the Texans can do about this, and ... they are inclined to shy away from the subject in ordinary conversation, muttering defensively about the size of oranges.”
—Alex Atkinson, British humor writer. repr. In Present Laughter, ed. Alan Coren (1982)
“It is very considerably smaller than Australia and British Somaliland put together. As things stand at present there is nothing much the Texans can do about this, and ... they are inclined to shy away from the subject in ordinary conversation, muttering defensively about the size of oranges.”
—Alex Atkinson, British humor writer. repr. In Present Laughter, ed. Alan Coren (1982)
“Places where he might live and die and never hear of the United States, which make such a noise in the world,—never hear of America, so called from the name of a European gentleman.”
—Henry David Thoreau (1817–1862)
“There exists a black kingdom which the eyes of man avoid because its landscape fails signally to flatter them. This darkness, which he imagines he can dispense with in describing the light, is error with its unknown characteristics.... Error is certainty’s constant companion. Error is the corollary of evidence. And anything said about truth may equally well be said about error: the delusion will be no greater.”
—Louis Aragon (1897–1982)