Civilian Complaint Review Board - Number of Complaints

Number of Complaints

In 2006, the CCRB received 7,669 complaints from civilians, and closed 7,399 cases, of which 2,680 were full investigations (meaning that the civilian participated, the officer(s) were identified and an investigation was closed after doing a full and through investigation). Approximately 6% of the full investigations resulted in a Substantiated disposition. 262 cases were mediated, which is an option for certain complaints provided the officer does not have an extensive CCRB history, there was no arrest made and severe force or abuse of authority were not involved. In mediation, the officer and civilian both voluntarily bypass the investigative process and meet each other one-on-one with a third party mediator to discuss the incident and resolve it. This results in no disciplinary action being taken against the officer and often results in a more satisfied civilian as an outcome.

The CCRB remains the only completely civilian oversight of the New York Police Department in the City, and is complemented by the NYPD's Internal Affairs Bureau, and the Mayor's Task Force on Police Corruption, each charged with investigating different types of allegations. The CCRB and its acronym FADO (for the first letter of the allegations it investigates) has permeated all ranks of the NYPD and is part of all officers' training at the Police Academy. Additionally, the number of complaints has risen steadily since 2002 as the 311 system was implemented and public awareness of the program grew.