Central Communications Command - The C3i Programme

The C3i Programme

Led by DAC Ron McPherson and Dr Amanat Hussain, the C3i programme (Communication, Command, Control & Information) was the largest police transformation programme undertaken in the UK. The programme modernised the command and control infrastructure to create seamless communications service for the Metropolitan Police Service to give the people of London a robust and resilient response policing service, getting the right people in the right place at the right time with the right information. The C3i Programme delivered optimised end to end Command and Control processes, new operational command unit (Central Communications Command), new Casualty Bureau Facility, largest Special Operations Room, Integrated Borough Operations Rooms and Telephone Investigation Bureaus services.

Despite criticisms of public sector programme, the MPS successfully delivered a complex organisation transformation programme. The Office of Government Commerce (OGC) in their final report said that “C3i has been well managed and has been delivered to time and to budget programme” and went on to commend the senior programme management team of having “done an excellent job, particularly as the implementation has been into a live operational environment”.

"C3i Communications". Metropolitan Police Service. Archived from the original on July 18, 2007. http://web.archive.org/web/20070718034433/http://www.met.police.uk/c3i/communication/index.html. Retrieved 2007-04-13..

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